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Around three million people in the UK have kidney disease

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Raffle Terms and Conditions

These terms and conditions are the raffle rules. By entering the raffle, entrants agree to be bound by these rules.

Promoting society: Kidney Research UK.

Kidney Research UK, Registered Charity No. 252892, Scottish Registration No. SC039245. Registered Company No. 905963. Kidney Research UK is a limited company registered in England.

Contact details of Raffle Licence holder: Marc Stowell, Kidney Research UK, Nene Hall, Lynch Wood Park, Peterborough, PE2 6FZ

Kidney Research UK holds up to 4 raffles each year, the spring, summer, autumn and winter lotteries.

These tickets may only be purchased by residents of England, Scotland, Wales and Northern Ireland. Kidney Research UK is licensed by the Gambling Commission of Great Britain under the 2005 Gambling Act (www.gamblingcommission.gov.uk). Our licence number is: 000-004856-C-100606-001.

No one under 16 years of age may purchase or sell raffle tickets. Anyone under 16 years of age who buys a ticket will immediately forfeit the right to any prize.

Kidney Research UK works with an approved supplier, who processes and manages our raffle draw on our behalf.

We take our social responsibility to our supporters seriously and no longer accept credit card as a payment for the purchase of raffle tickets.

Full payment for each ticket must be received either in the form of cash or cleared funds before the ticket can be entered into the draw. Only tickets for which full payment has been received either in the form of cash or cleared funds are eligible to win the prize.

Prizes worth £100 or greater will be notified first by phone and failing that by post and results will be published online at www.kidneyresearchuk.org/lottery. We may ask winners to participate in future publicity.

No cash alternative is available and all prizes will be paid by cheque. Kidney Research UK requires written confirmation that winners would like to receive their prize, if they have been sold a ticket by a Kidney Research UK supporter.

If a winner cannot be contacted or does not respond to the letter sent to the registered address within 28 days of the draw, they will automatically forego their right to claim the prize.

In the event of a cheque not being banked we will hold the prize for a maximum of six months. A registered letter will be sent to the last contact address and a further 14 days will be allowed to respond. After this period the prize will be deemed to be forfeit and will be allocated to Kidney Research UK as a donation.

Problem Gambling

If you, or someone you know, need information and/or help with problem gambling, please call GamCare on 0845 6000 133 or visit www.gamcare.org.uk.

If you wish to self-exclude from Kidney Research UK lotteries, please inform the Supporter Care at supportercare@kidneyresearchuk.org, ring 0300 303 1100  or write to Kidney Research UK, Nene Hall, Lynch Wood Park, Peterborough, PE2 6FZ.

A subscriber who uses an exclusion form will not be able to participate in the raffle for a period of not less, than 6 months.

Complaints

Any complaints relating to the raffle should be sent in writing either letter or email to Supporter Care, Raffle – Kidney Research UK, Nene Hall, Lynch Wood Park, Peterborough, PE2 6FZ – supportercare@kidneyresearchuk.org. You should give full details of the complaint and supply any supporting documentation. The complaint will be investigated in line with the Charity’s gambling complaints procedure. You can obtain a copy of the complaints procedure by writing to Supporter Care at the above address or by email.

Nothing within these terms and conditions shall create or should be construed as creating any form of contract between any entrant and Kidney Research UK.

Kidney Research UK shall not be liable for any loss or damage suffered or arising from:-

  • Any delays or failures in the postal service or other delivery methods used by Kidney Research UK.
  • Any delays or failures in any software or other systems used by Kidney Research UK and its contracted suppliers for the administration of the raffle.
  • Any delays or failures in the Banking system used by Kidney Research UK or the member.
  • Any failure to enter a chance into the draw.
  • Any event beyond the reasonable control of Kidney Research UK .
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